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The Connecticut, Massachusetts, New Hampshire, New York, and Rhode Island Business Owner’s Guide To I.T. Support Services And Fees

What You Should Expect To Pay For I.T. Support For Your Small Business

(And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

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Responsive, Friendly Service

Cost-Effective IT Support

Fast, Secure Performance

Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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Call us at 860-432-8191 to speak with an expert now. For client support, call us at 860-432-8191.

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As we begin the 7th year of our professional relationship, I’d like to thank you for continuing to address my I.T. needs. I still remember September of 2019 when I realized the office computers needed to be updated to Windows 10, and you personally came to meet me and plan out this conversion. No other company I received quotes from sent the owner! This personal visit won me over, and that “personal” touch is the single biggest benefit to dealing with you and your son.

The skilled technicians who serve this account are smart, courteous, and conscientious, and the ongoing communication is something we’ve never experienced with previous I.T. firms. The attention to detail and the promptness of service sets you apart from other companies I’ve done business with.

Again, thank you for the past 6 years! I look forward to continuing this mutually beneficial relationship for years to come.

Anthony V. Amato Owner
DMD